8101-11 Orion Ave, Van Nuys CA, 91406
E-mail us: connect@hvsplumbing.com
Office Hours: 8:00 AM - 4:00 PM
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(818) 809 9198
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Privacy Policy

Our Website Address

Our website address is: https://hvsplumbing.com/

Introduction

Thank you for choosing HVS Plumbing Service for your plumbing needs. We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

  1. Personal Information: This includes your name, contact information (such as email address and phone number), and any other information you voluntarily provide when using our services or contacting us.
  2. Payment Information: We may collect payment card details or other financial information when you pay for our services. We ensure secure payment processing to protect your financial data.
  3. Usage Information: We may collect data related to your interactions with our website and services. This information may include IP addresses, browser types, device information, and usage patterns. We use this data to enhance our services and user experience.

How We Use Your Information

We use your information for the following purposes:

  1. To Provide Plumbing Services: Your information is essential for us to deliver the plumbing services you request and to ensure the proper functioning of your plumbing systems.
  2. Payment Processing: We use your payment information to process payments and handle billing for the services you receive from us.
  3. Communication: We may use your contact information to communicate with you about your service requests, appointment updates, and other relevant information. These communications may be via email, phone, or other communication channels you provide.
  4. Service Improvement: Your usage information helps us enhance our services, optimize our website, and improve the overall customer experience.
  5. Legal Compliance: We may use your data to comply with legal obligations and regulations. This includes adhering to tax and accounting requirements and cooperating with law enforcement or regulatory authorities when necessary.

Disclosure of Your Information

We may share your information with the following parties:

  1. Service Providers: We may disclose your information to third-party service providers who assist us in delivering our plumbing services. These service providers are contractually obligated to protect your data and use it only for the purposes specified by us.
  2. Legal Compliance: We may disclose your information to comply with legal requirements, enforce our policies, or protect our rights, property, or safety. This includes responding to legal requests, court orders, or legal processes.

Security

We prioritize the security of your personal information and have implemented appropriate measures to protect it. These measures include encryption, access controls, regular security audits, and the use of secure, industry-standard practices.

Your Choices

You have the following choices regarding your personal information:

  1. Access, Correct, or Delete Information: You may request access to, correction of, or deletion of your personal information. We will accommodate your request as permitted by law and within a reasonable time frame.
  2. Opt-Out of Promotional Communications: You can choose to opt out of receiving promotional communications from us by following the unsubscribe instructions in the messages we send or by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any revisions will be posted on our website, and the updated policy will be effective from the date of publication.

Data Retention

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This means that we may keep your data for a reasonable period after your last interaction with us. After the retention period expires, your personal information will be securely disposed of or anonymized, so it can no longer be associated with you.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies on our website to collect information about your browsing and online behavior. Cookies are small text files that are placed on your device when you visit our website. These technologies help us provide a better user experience, analyze website traffic, and offer personalized content. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of those websites to understand how your information is collected and used when you visit them.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the United States or other countries with different data protection laws. By using our services, you consent to the transfer of your data to these locations and the processing of your information in accordance with this Privacy Policy.

Data Subject Rights

If you are a resident of the European Economic Area (EEA), you may have specific rights concerning your personal information under the General Data Protection Regulation (GDPR). These rights may include the right to access, rectify, delete, or restrict the processing of your data, as well as the right to data portability and the right to object to processing. If you wish to exercise any of these rights, please contact us using the information provided in this Privacy Policy.

Complaints

If you believe that your privacy rights have been violated, you have the right to lodge a complaint with a relevant data protection authority in your country.

Your Consent

By using our services or providing your information to us, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

We value your trust and strive to maintain the highest standards of privacy and data protection. If you have any concerns or inquiries about how we handle your information, please don’t hesitate to contact us. We are committed to addressing your questions and concerns promptly and professionally. Your privacy is important to us, and we are dedicated to ensuring the confidentiality and security of your data.

Contact Us

If you have any questions or concerns regarding our Privacy Policy, please don’t hesitate to reach out to us using the following contact information:

Website: https://hvsplumbing.com/
Contact: (818) 809 9189
Email: connect@hvsplumbing.com

Thank you for choosing HVS Plumbing Service, and we look forward to serving your plumbing needs while respecting your privacy.